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Welcome to Warringah IT. This is our support website which allows us to remotely support and solve your IT issues without the need to visit onsite.

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Warringah IT, located in Brookvale, offers quality IT computer support, help and services to small businesses located on the Northern Beaches of Sydney Australia.

MYOB - Cannot load "MAPI32.dll"

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Cannot load "MAPI32.dll". Please install MAPI.


 

This error occurs if a required Windows file is missing from your computer, which can occur when software is removed or upgraded. We've provided a tool below which replaces the missing file.


Complete the following steps on the computer which is sending your emails:


1. Click the following link (if prompted, choose to save the file to your Desktop): MAPI Fixit Tool.
Depending on your web browser and its settings, clicking this link may automatically open the ZIP file as shown in the following step.


2. If the ZIP file doesn't automaticallly open, double-click the downloaded ZIP file to open it. You'll see it contains a single file called CheckMAPI.VBS


3. Double-click the CheckMAPI.VBS file to open the tool.


4. Follow the on-screen prompts to run the tool and fix your issue.

If you need to undo the changes made by this tool, double-click the downloaded CheckMAPI.VBS file to run the tool again. You'll then have the option to restore your original Windows settings.

 

 

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